What do I agree to when signing up? Are there contract lengths associated with your plans? There are no annual contracts, we provide a month to month service with monthly billing. CriticalOps accept payment by cheque and direct deposit.

Do you offer a money back guarantee? We do not have a money back guarantee. Our longstanding reputation lends significant credibility to our service, and we provide exactly what we promise. We have found some customers to abuse money back guarantees by obtaining free service for harmful Internet activities, and we want to ensure we're focusing on genuine business customers.

How long should I expect my VPS setup to take? Your VPS can be provisioned instantly as you speak to our customer representatives.

What is your Acceptable Use Policy ? CriticalOps does not permit the following on VPS:-

IRC bots / Adult content Conduct of illegal activities Sending of unsolicited email / malicious network traffic

CriticalOps reserves the right to terminate service immediately if, in its sole discretion, the acceptable use policy is breached.

Which applications can be installed by CriticalOps into the VPS ?